Accelerating regression testing, strengthening system reliability, and unlocking £1 million in projected cost avoidance
A leading global law firm needed a faster, more reliable way to test technology changes across its complex application environment. With lawyers and support teams operating across more than 30 locations, every operating-system update, security enhancement, and application release had to be validated thoroughly, without disrupting business-critical legal services.
Prolifics implemented a centralized, AI-enabled quality engineering solution that reduced regression cycles by up to 90%, shortened a recurring 11-day testing process to just 8–10 hours, and delivered £1 million in projected cost avoidance.
The Challenge: Fragile Automation Across a Complex Application Estate
The firm’s technology environment included Microsoft Office 365 and specialist legal applications such as Intapp, iManage, Litera Foundation, Contract Companion, Metadact, DocXtools, and SmartRecruiters.
Its existing mix of open-source and enterprise testing tools could not provide consistent coverage across this diverse estate. Automation scripts were fragile, frequently breaking after interface, software, or environmental changes. Instead of reducing manual effort, the automation environment created a significant maintenance burden.
Performance testing presented another challenge. Developing, executing, and maintaining scripts required considerable effort, meaning testing could be postponed when project timelines became compressed. This increased the risk of releasing applications without sufficient evidence that they could perform reliably under realistic demand.
The firm needed more than a new testing tool. It required a centralized automation strategy, reusable framework, AI-enabled capabilities, and a modern performance engineering platform.
The Solution: Centralized, AI-Powered Quality Engineering
Working with Tricentis, Prolifics implemented an integrated solution built around Tricentis Tosca, Tosca Vision AI, and NeoLoad.
Prolifics began by reviewing and optimizing the firm’s manual regression packs. This ensured that duplicated, outdated, or inefficient testing processes were not simply transferred into the new automation environment.
A reusable, enterprise-wide automation framework was then created to establish consistent standards, improve governance, and support multiple applications, operating environments, and software versions.
Tricentis Tosca enabled model-based automation with reusable test components, improved traceability, on-demand application testing, and complete regression execution. Tosca Vision AI introduced intelligent visual recognition to automate difficult desktop workflows across Office 365, iManage, and other specialist applications. Tricentis NeoLoad simplified performance-test creation and maintenance, helping make performance engineering a repeatable part of project delivery.
The Results: Faster Testing, Lower Costs, Greater Confidence
The transformation delivered measurable improvements across key application groups:
- Monthly regression testing reduced from 11 days to 8–10 hours
- Up to 90% reduction in application-level test execution time
- £1 million in projected cost avoidance
- Broader and more frequent regression coverage
- Reduced automation-script maintenance
- More consistent performance testing
- Greater confidence in upgrades, security changes, and application releases
By replacing fragmented, maintenance-intensive testing with a centralized and scalable quality engineering capability, the firm can now implement technology change faster while protecting system stability, security, and user productivity.
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