You’ve heard the term process mining. But what is it really? And why should your business invest in more technology? This presentation answers those questions. It explores what makes process mining so valuable, and shows how it can help you save costs, improve efficiencies and increase revenue. Let’s start with this definition: Process Mining is an evidence-based solution designed to let DATA tell its TRUE story. What story does your data have to tell?
Embrace and leverage data science for innovative solutions. This presentation is designed to bring together business and data science members to achieve maximum outcomes.
Data and analytics are drivers for success in every industry – that’s a fact. And the amount of data consumers create and businesses consume is exploding at rates unfathomable just a decade ago. So how do you keep up? Better yet, how do you harness the power of your data to get ahead and stay ahead of your competition. Three legends in the data and analytics space share innovative ways analytics is shaping the next set of industry disruptors. Don’t miss the conversation in the Innovation Sandbox.
By Michael L. Gonzales, PhD
Director of Research for Advanced Analytics, Prolifics
Written in collaboration with and for Eckerson Group.
Many believe that we’ve entered a new era of technical progress that forces companies on a path of continuous innovations. Cognitive computing is considered not only part of this new era, but potentially the core technical driver due to its ability to improve human decision-making through automation and augmentation. This paper will define cognitive computing, describe why cognitive computing is an IT-enabling competitive advantage for companies, and outline the necessary steps that IT must take if they hope to leverage the technology.
In the early 80’s Microsoft announced to the world that computing power was moving from mainframes to desktops and companies that want to be industry leaders must make that move.1 Apple seems to be willing to continue a long running success of introducing disruptive innovations even at the expense of their own products. The iPhone cannibalized iPod sales and the iPad is eating away at iMac.2 Google has been buying up companies in seemingly diverse industries: from smart thermostat to robotics to artificial intelligent companies. The objective is to corner the market on skilled resources in order to create the next generation of human-computer interaction.3
These are examples of disruptive strategies that companies execute with the goal to reshape or otherwise transform entire industries and the market places in which they compete. As companies redefine the market on their terms, they essentially throw the entire space into a period of disruption. Many analysts concede that technical progress is the catalyst for more innovations, which perpetuates disruption and a fierce competitive business climate.
So what do disruptive strategies have to do with Cognitive Computing? Futurists4, vendors, and leading companies believe that cognitive technology is a disruptive force in an information-intense age. Put simply: Cognitive Computing enables companies to identify and implement innovative, potentially game- changing products and services.
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Read the full report here.
About the Author
Michael L. Gonzales, Ph.D., is an active practitioner in the IT space with over 30 years of industry experience serving in roles of chief architect and senior solutions strategist. He specializes in the formulation of business analytics for competitive advantage in global organizations. Recent engagements include companies in the top global 100.
Dr. Gonzales holds a Ph.D. from the University of Texas with a concentration in Information and Decision Science. He has presented and published his research at leading IT international conferences, including: Decision Sciences Institute, Americans Conference on Information Systems, and Hawaii International Conference on Systems Science. His research streams include analytics against extremely large data and success factors for IT-enabled competitive advantage.
Dr. Gonzales is a successful author, industry speaker and is currently the Director of Research for Advanced Analytics for a leading IT consulting firm, Prolifics, Inc.
Eckerson Group is a research and consulting firm that helps business and analytics leaders use data and technology to drive better insights and actions. The firm helps companies develop strategies and roadmaps that maximize their investment in data and analytics. Its consultants and researchers each have more than 20 years of experience in the field and are uniquely qualified to help business and technical leaders succeed with business intelligence and analytics, big data management, data governance, performance management, and the internet of things.
1 Hagel, John et al, Shaping Strategy in a World of Constant Disruption, HBR, October, 2008. 2 Fox, Justin, Apple Versus the Strategy Professors, HBR, January, 2013. 3 Rowinski, Dan, Google’s Game of Moneyball In the Age of Artificial Intelligence, January, 2014. 4 Mayes, Randall, The Future, The Futurist, November-December, 2014.
Prolifics Plans to Leverage IBM Cloud Paks to Help Clients Modernize Workloads
Prolifics, a global digital transformation leader, today announced a collaboration with IBM (NYSE: IBM) to leverage IBM Cloud Paks with Prolifics solutions to assist clients with quick and secured application modernization, integration, and legacy system moves across hybrid cloud platforms.
Prolifics built its healthcare solution, Quick FHIR, on IBM Cloud Paks, enterprise-ready containerized solutions running on Red Hat OpenShift. Prolifics Quick FHIR is a digital healthcare integration and data solution based on the Fast Healthcare Interoperability Resources (FHIR) standards for exchanging electronic health records. Quick FHIR allows organizations to easily use and share information with application programming interfaces (APIs) and employ artificial intelligence/machine learning (AI/ML) to derive useful, actionable insights from de-identified data.
Prolifics plans to leverage IBM Cloud Paks for other new and existing Prolifics solutions. These include data privacy solutions addressing the California Consumer Privacy Act (CCPA) and similar compliance regulations, as well as an array of application modernization and integration offerings using cloud and cloud hybrid platforms.
“We chose to build on top of IBM’s Cloud Paks because we find this helps reduce long-term cost of ownership for our solutions,” said Greg Hodgkinson, Prolifics Chief Technology Officer. “They package up enterprise-class application, automation, integration and data capabilities delivered on a common, simplified operations model that provides ultimate freedom of architectural choice and flexibility. We’re excited about how this collaboration with IBM can help us accelerate bringing these important solutions to our clients.”
Prolifics is part of IBM’s Cloud Pak Ecosystem, an initiative to support global system integrators and independent software vendors to help clients modernize workloads from bare-metal to multicloud and everything in between with Red Hat OpenShift, the industry’s leading enterprise Kubernetes platform.
Earlier this summer, Prolifics was named one of the 2020 IBM Think Build Grow winners, which honors next generation solutions utilizing IBM Cloud. In addition, Prolifics earned the IBM Cloud Excellence Award: Cloud Pakduring IBM’s first-ever virtual Think conference in May 2020. Excellence Awards recognize IBM Business Partners who drive exceptional client experiences and business growth.
About Prolifics
Prolifics is a global digital transformation leader with expertise in cloud, data & analytics, DevOps, digital business, quality assurance, and industries. We provide consulting, engineering and managed services for all our practice areas at any point you need them, resulting in fast, complete solution delivery experiences that you will find nowhere else. Visit prolifics.com.
Statements regarding IBM’s future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only.
This conversation is about IT, OT and IoT! Did you know there are billions of physical objects around the world connected to the internet – collecting data, communicating with each other? That opens a world of opportunities for businesses. Combine that with advanced analytics and the possibilities feel endless. But is IoT practical for you and your business? Our group of leaders in IoT and innovation from Wachter, ARROW and Prolifics explore IoT across industries and platforms. Don’t miss this engaging conversation – It’s all things IoT, including a connected mop!
Today’s business environment puts a premium on the ability to react, change and rebound quickly. We’re looking to do everything faster – including testing – and once speed is part of the equation, there’s no going back.
What you want in testing…
You’re updating or replacing your legacy systems – usually in tight time frames – for operational speed, efficiency, savings and a better customer experience. In this environment you need these new applications in place immediately, but you must be certain they do what they’re supposed to, are secure and scalable.
This means that testing is more crucial than ever before – it can make or break your entire digital transformation. You want – and need – testing that gives you both confidence and speed to market.
What can do it…
Gartner tells us: “Intelligent automation provides huge potential for greater productivity and efficiency in application testing, at a lower cost.” However, Gartner also says: “Only 12 percent of organizations leverage (artificial intelligence) AI for testing more than 10 percent of the time.”
What’s an example of AI at work in testing? By replicating the reasoning, thought process and experience of a human tester (but faster and better), AI analyzes the continuously growing testing data of an application to find hidden patterns and insights. The AI then predicts how the tested application will behave – specifically identifying areas or test cases that are more likely to fail. This means smarter, more focused and earlier testing, reducing overall test cycle time and cost.
What the others are offering…
A lot of testing providers are still trying to catch up to today’s more innovative modernization projects. They say their testing is automated, and that’s correct. But it’s traditional automation that’s still not as fast or affordable, and often not part of the entire test lifecycle – certainly not as “intelligent” as it could be.
A few providers have ventured into the AI space when it comes to testing. They tell you they have AI as part of their testing or give you an “AI-tool” but without further direction or support. These providers are not offering the next level of agile, reliable and scalable testing – that uses intelligent automation with artificial intelligence/machine learning (AI/ML).
What you need…
Where do you find testing that actually leverages intelligent automation and AI? You need a provider with real engineers who have the data science know-how and methodology to inject true AI/ML into your entire testing lifecycle – from strategy, design, data, and test cases through execution and analytics. Testing with true AI is a unique, game-changing differentiator – reducing the overall testing lifecycle while increasing quality, giving you both the high confidence and speed to market you need.
Prolifics can help
You have a vision – don’t let your technology slow you down. Prolifics’ solutions and experience will get you there. Prolifics Quality Fusion testing solution is a single, Cloud-based platform using Open Source components with the unique addition of embedded artificial intelligence (AI) capabilities. Quality Fusion automates test design, data, execution and analytics across web, mobile, desktop and APIs. Prolifics’ Business Assurance 360 (BA360) is the first-of-its-kind tool that helps map and align every stage of the Quality Assurance process to your company’s business objectives, while using machine learning (ML) to automatically generate test cases. Check out Prolifics’ Innovation Sandbox, Episode 5 – AI Powered Testing, and read more about our ML solutions
Let’s talk
So, sit down with us – let’s talk about your challenges, review and reevaluate your plans and get you started where it makes the most sense. Vision to Value. Faster. It’s not just our tagline, it’s what drives us. Email solutions@prolifics.com.
The AI Journal recently published “What is Robotic Process Automation and Hyperautomation?” by Prolifics UK Marketing Coordinator Vikesh Kaushal. As the title indicates, he covers RPA, intelligent automation – and more. Read the full article here.
Prolifics is proud to announce that Gunjan Goel, Prolifics’ Financial Services and Banking Partner, has been named as a member of the Advisory Panel for the Pace University Lubin School of Business Design Thinking (DT) Program.
“Design Thinking” is about employing a set of methods and mindsets that promotes a human-centered approach to innovation. The Lubin School of Business DT Program curriculum is designed to provide professionals the skills and insights to move Design Thinking initiatives forward within their organizations, such as using best-in-class, customer-centric methodologies to drive customer engagement.
Membership on the Advisory Panel is by invitation only and limited to 30 hand-picked industry leaders. Panel members provide strategic reviews of Lubin School offerings; present at courses, forums and conferences; and help link the Lubin School with the business community.
Located in New York City, Pace University Lubin School of Business is a public university with students from across the nation and the world. The Design Thinking Program is offered as a hands-on, 4-day immersion program or an 8-week online program.
Gunjan Goel is an innovator, change agent and leader, with expertise in process improvement, customer experience, analytics and security. He has been with Prolifics for 12 years and has more than 22 years of banking and financial services consulting experience for clients across North America, Europe and India. Goel consistently identifies and executes transformational programs that help financial institutions stay ahead in our constantly changing business landscape – an environment of new boundaries, ever-evolving industry models, fluid customer channels and increasingly burdensome regulations.
Congratulations to Gunjan on his appointment. You can learn more about himhereand reach him atgunjan.goel@prolifics.com. You can visit Gunjan’s Advisory Panel profile here.
Due to COVID-19, CMS has delayed enforcement of the Patient Access and Provider Directory APIs of its FHIR-based CMS-9115-F final rule by six months, from January 2021 to July 2021. So, while there’s a little more breathing room, don’t wait – those six extra months will go by fast. You really need to address the deadline – now.
You already know this…but we’ll repeat it
Just before the pandemic hit, the Centers for Medicare & Medicaid Services (CMS) released final rule CMS-9115-F that covered Interoperability and Patient Access. A major requirement of the final rule – Patient Access – says that Medicare healthcare payers holding patient information must do the following:
Make patient data available to patients via third-party apps using FHIR APIs.
Provide publicly accessible directories of their network providers using FHIR APIs.
Failure to do the above could be construed as “information blocking” – and could open payers up to hefty civil monetary penalties.
People really like having access to their health data. CMS created the “Blue Button” in 2010 for Medicare beneficiaries to download their claim data. Since then, patients have pressed the Blue Button more than one million times. CMS’s new, improved Blue Button 2.0 is an API that contains four years of Medicare data for 53 million people.
But all of this isn’t required until July. Wait…that’s not far off.
You’re right. It’s almost here. CMS adopted the HL7 Fast Healthcare Interoperability Resources (FHIR) data API standards framework into its Interoperability and Patient Access final rule – and it comes into force July 1, 2021.
Unfortunately, we’ve seen the payer industry fall into two general categories:
Those that are medium/smaller, with fewer and/or swamped IT resources unable to take on the requirements of the Interoperability and Patient Access final rule.
Larger organizations in which bureaucracies and approval levels haven’t fully come to terms with the immediacy of CMS-9115-F (or believe that market forces will result in another delay).
In either case July 1, 2021 is coming fast. Did we mention hefty potential civil monetary penalties?
Okay – we know the deadline is approaching. Do we panic?
No – not just yet. As with many business solutions, you will generally have the “build or buy” scenario. As far as building, at a minimum you’ll need to know if your swamped IT staff can do the following (sorry, it’s a bit techy):
Become technical experts on FHIR V4 API and resource specification, including resource profiles
Determine which of the more than 140 FHIR APIs and dozens of resource types you need to implement for mandate compliance
Design an appropriate consent model for your patients and tie that in with your web properties and OpenID/OAuth-based security infrastructure
Design and deploy an audit infrastructure that you can use to defend against potential “information blocking” complaints
Determine how you are going to deal with data quality issues that propagate from your existing data sources
Deal with bi-directional data synchronization of data in a multi-source data scenario
Create all the mappings for all the FHIR APIs and Resources that you’re going to need to map/transform to/from HL7
Given the complexity and the time frame, perhaps buying is the way to go.
What to ask about if you’re buying
There are a number of FHIR-related solutions that can meet your compliance needs out there, so be sure you know what you’re getting into. Some questions to ask a potential provider:
Is it tech-vendor neutral? That is, is it viable on the platform that works best for you, or is the provider locked in? For example, AWS versus IBM Cloud or Azure.
Can you migrate the solution easily between cloud, on-prem and hybrid models?
Can one deployment function for multiple backend health record systems?
Will is work securely through the Internet on its own, versus requiring you to buy into expensive VAN-like infrastructure?
Will it scale as your needs change?
Will it work with the technology you already have?
Can it be tailored towards broader FHIR usage, or is it just an “out-of-the-box” solution for CMS-9115-F compliance?
Does it have data quality capabilities to deal with data quality issues before those issues are propagated outside of your data perimeter?
Will it audit your end-to-end FHIR data flows as a defense against potential “information blocking” complaints?
If you want, will the provider run it for you as a managed service?
So, there’s a lot to think about – and get implemented – by July 2021. Don’t wait – the CMS deadline is on its way.
Prolifics can help
Prolifics offers you our Quick FHIR solution that will jumpstart your FHIR initiative and CMS compliance. Our solution is built on leading technology that accelerates FHIR adoption. Quick FHIR deployments are end-to-end solutions built to each unique client’s requirements, from CMS-9115-F compliance to FHIR as the backbone of your organizations data strategy. We’ll guide you in a rapid, comprehensive implementation across your enterprise. You can start your Quick FHIR journey with a no-cost workshop. Learn more from our brochure, Quick FHIR for CMS Mandate Compliance, and email solutions@prolifics.com to get going.
You have a vision for your organization – don’t let your technology slow you down. Our Quick FHIR solution and experience will get you there. Sit down with us – let’s talk about your challenges, review and reevaluate your plans and get you started where it makes the most sense. Vision to Value. Faster. It’s not just our tagline, it’s what drives us. It’s how we deliver solutions and services. It’s our commitment to you – and it’s needed today more than ever. Visit www.prolifics.com or email solutions@prolifics.com.